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Data Storage & Management Services


Records Storage Support

Welcome to the MyDataSite records storage support page.  Place your mouse over the records storage support title on the right for help in a number of categories.  Need a refresher on how to place an order with ActiveWeb?   Want to order boxes or new barcodes?  What are the order cut off times again?  This is where we have provided a number of helpful guides.  If this list doesn’t have what you need please call DataSite at 206-859-2800 or email us at


Service Time Cut-off Information

Retrieval services are available as detailed to the left. Service Parameters are as follows:

Half Day Delivery

Request by 10:30am and receive material same day by 5:00pm. Request by 3:00pm and receive material next day by 12:00pm.

Next Day Delivery

Request by 3:30pm and receive material next day by 5:00pm.


Requests are delivered within 2 hours.


Business hours are 8:00 am to 5:00 pm M-F.   For after hour access call 206-859-2800 and press 1.  You will be directed to leave a message and that a DataSite representive will respond in the next 5 minutes.

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