Records Storage Support
Welcome to the MyDataSite records storage support page. Place your mouse over the records storage support title on the right for help in a number of categories. Need a refresher on how to place an order with ActiveWeb? Want to order boxes or new barcodes? What are the order cut off times again? This is where we have provided a number of helpful guides. If this list doesn’t have what you need please call DataSite at 206-859-2800 or email us at firstname.lastname@example.org
Service Time Cut-off Information
Retrieval services are available as detailed to the left. Service Parameters are as follows:
Half Day Delivery
Request by 10:30am and receive material same day by 5:00pm. Request by 3:00pm and receive material next day by 12:00pm.
Next Day Delivery
Request by 3:30pm and receive material next day by 5:00pm.
Requests are delivered within 2 hours.
Business hours are 8:00 am to 5:00 pm M-F. For after hour access call 206-859-2800 and press 1. You will be directed to leave a message and that a DataSite representive will respond in the next 5 minutes.